Live CVT support after hours

Live CVT support after hours

Automated Responses Can’t Replace Compassionate Care.

Automated Responses Can’t Replace Compassionate Care.

Automated Responses Can’t Replace Compassionate Care.

When a pet parent calls after hours, they may be worried, uncertain, and trying to decide what to do next. A voicemail can take a message. An automated response can provide information. But compassionate care starts with someone who listens, understands the concern, and provides appropriate guidance.

When a pet parent calls after hours, they may be worried, uncertain, and trying to decide what to do next. A voicemail can take a message. An automated response can provide information. But compassionate care starts with someone who listens, understands the concern, and provides appropriate guidance.

When a pet parent calls after hours, they may be worried, uncertain, and trying to decide what to do next. A voicemail can take a message. An automated response can provide information. But compassionate care starts with someone who listens, understands the concern, and provides appropriate guidance.

GuardianVets’ Live CVTs keep your clients connected when your practice is closed.

GuardianVets’ Live CVTs keep your clients connected when your practice is closed.

GuardianVets’ Live CVTs keep your clients connected when your practice is closed.

80% Pet Parents Won’t Wait Until Morning.
What Will They Do Instead?

80% Pet Parents Won’t Wait Until Morning.
What Will They Do Instead?

80% Pet Parents Won’t Wait Until Morning.
What Will They Do Instead?

Only 19% said they would try the hospital again later or the next day.

Only 19% said they would try the hospital again later or the next day.

32%

32%

Call another veterinarian or service

19%

19%

Go to emergency or urgent care

13%

13%

Monitor their pet or do nothing

9%

9%

Search online

When you cannot be there, clients move on to a competitor. Keep clients connected with after-hours support that answers calls and books appointments.

After-Hours Support Should Feel Like an Extension of Your Practice.

After-Hours Support Should Feel Like an Extension of Your Practice.

After-Hours Support Should Feel Like an Extension of Your Practice.

Your clients shouldn’t have to choose between leaving a voicemail and figuring it out alone.

Give pet parents access to a real person who can listen, understand their concern, provide appropriate guidance, and help them determine the next step.

That’s what compassionate after-hours support should feel like.

GuardianVets’ Live CVTs help keep your practice connected, even after your doors close.

That’s what compassionate after-hours support should feel like.

GuardianVets’ Live CVTs help keep your practice connected, even after your doors close.

What replaces voicemail

A real person listens before guiding next steps

A real person listens before guiding next steps

CVTs provide appropriate veterinary guidance

CVTs provide appropriate veterinary guidance

Your practice stays connected after closing

Your practice stays connected after closing

Relief in 7 days

Real veterinary after-hours answering, on-call, and emergency triage support. An investment that pays for itself.

Live Credentialed Veterinary Technicians answer every call

Retain clients seeking guidance elsewhere

Capture appointments that would otherwise be lost

Provide better client experience

Reduce staff burnout and on-call fatigue

Integrate with your PIMS and workflows

Extend service beyond office hours

Start every morning with a complete overnight recap

Appointment Requests Generated

134K+

Cases Triaged

2.5M+

Hours of Guidance

24/7

Real veterinary After Hours Answering Service Support

Relief in 7 days

Real veterinary after-hours answering, on-call, and emergency triage support. An investment that pays for itself.

Live Credentialed Veterinary Technicians answer every call

Retain clients seeking guidance elsewhere

Capture appointments that would otherwise be lost

Provide better client experience

Reduce staff burnout and on-call fatigue

Integrate with your PIMS and workflows

Extend service beyond office hours

Start every morning with a complete overnight recap

Appointment Requests Generated

134K+

Cases Triaged

2.5M+

Hours of Guidance

24/7

Real veterinary After Hours Answering Service Support

Relief in 7 days

Real veterinary after-hours answering, on-call, and emergency triage support. An investment that pays for itself.

Live Credentialed Veterinary Technicians answer every call

Retain clients seeking guidance elsewhere

Capture appointments that would otherwise be lost

Provide better client experience

Reduce staff burnout and on-call fatigue

Integrate with your PIMS and workflows

Extend service beyond office hours

Start every morning with a complete overnight recap

Appointments Requests Generated

134K+

Cases Triaged

2.5M+

Hours of Guidance

24/7

Real veterinary After Hours Answering Service Support

Relief in 7 days

Real veterinary after-hours answering, on-call, and emergency triage support. An investment that pays for itself.

Live Credentialed Veterinary Technicians answer every call

Retain clients seeking guidance elsewhere

Capture appointments that would otherwise be lost

Provide better client experience

Reduce staff burnout and on-call fatigue

Integrate with your PIMS and workflows

Extend service beyond office hours

Start every morning with a complete overnight recap

Appointments Requests Generated

134K+

Cases Triaged

2.5M+

Hours of Guidance

24/7

Real veterinary After Hours Answering Service Support

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources