Trusted by thousands of veterinary professionals

Attract, delight and retain more clients.

GuardianVets Front Desk OS unifies customer communication across channels into a single system that syncs directly with your PIMS - all designed to help your practice grow.
What's included? new phones

Phones built to convert demand

More answered calls, more booked appointments. GuardianVets Phones puts every call in front of the right layer, AI for instant pickup, and real Credentialed Veterinary Technicians for the human connection and triage. Every interaction is captured, written to your PIMS, and tied to follow ups and reminders, so demand converts instead of leaking.

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What's included? our people

Centralized Front Desk Operations

Keep your CSRs focused on the in practice experience. GuardianVets handles the busywork, calls, scheduling, follow ups, reminders, and missed call recovery so your team stays present with clients and your practice keeps growing

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what's included? 24/7 support

After Hours that protect your brand

Voicemail and default ER referrals cost practices with lost trust and customer churn. GuardianVets provides consistent, veterinary trained after hours coverage, fully integrated into your front desk system. Patients stay with your practice. Appointments get booked while you sleep.

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Fully integrated with all the tools you're already familiar with

Seamlessly connects with your PIMS, phones, scheduling, and existing workflows — no disruption, no relearning.
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Yes, you can have it all.
(and save money).

Replace your phones, comms tools, and scattered AI with one Front Desk OS that runs nonstop. GuardianVets answers every call and message, drives each client to the right next step, and books the appointment, automatically, with full visibility, control, and reporting          ... even while you sleep.

Phone Systems

Routes calls, captures every interaction, and makes front desk execution measurable across after hours and daytime.

AI Voice & Chat

Answers questions, captures intake, routes correctly, and sets up humans to finish the job faster. You get throughput without losing quality

Human Coverage

Real people to answer phones, triage, schedule, and follow workflows. You get reliability and consistency without hiring, training, and turnover risk.

Workflow & Whiteboard

Enforce best practice intake, triage, scheduling, and follow up. Everyone runs the same playbook, with visibility into what is happening now

Analytics & QA

Turn calls into measurable workflows. You get visibility by location, agent, and outcome, plus coaching loops that improve execution over time

Telemedicine

Supports virtual care pathways that reduce unnecessary visits, improve client experience, and keep cases within your ecosystem

PIMS Integration

Connects calls, documentation, and scheduling directly to your practice management system, so every handoff is clean and every outcome is tied to the medical record

Loved by industry leaders

What GuardianVets can do in a year

826 hours

of talk time saved

- Rural Practice, Greywolf, WA

$237k

in revenue from new clients

- NY Township, (Brook Farm, NY)

2,841

cases triaged

- Cascade group, AH of Wenatchee, WA

You Focus on Medicine.

We keep your calendar full.

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