Veterinary Answering Service for Small Animal, Equine & Urgent Care Practices

Expert Veterinary After-Hours Answering Service for Every Practice Type.

From general practice to equine providers, GuardianVets delivers a trusted veterinary answering service through live Credentialed Veterinary Technicians who serve as an extension of your team, providing expert pet triage and after-hours client guidance every night and weekend.

Staffed by Credentialed Veterinary Technicians

Schedule a Demo

Join thousands OF veterinary professionals trusting GuardianVets.

Built for the way you practice

Small Animal Practices

Your clients do not stop needing you when your phones turn off. GuardianVets, your dedicated veterinary answering service, helps small animal practices avoid sending worried pet owners to voicemail, protect client trust after hours, and capture next-day appointment opportunities that would otherwise leak to the ER or another clinic.

Mixed Animal Practices

You already have enough complexity across species, locations, and urgent client needs. GuardianVets gives your mixed animal practice a professional veterinary triage layer after hours, a live veterinary answering service that handles every call professionally, escalates true emergencies, and shields your doctors from non-urgent after-hours questions.

Equine Practices

Equine clients often believe every issue is urgent, and your doctors cannot be the default answer for every after-hours concern. GuardianVets delivers a specialized veterinary answering service for equine practices, providing structured veterinary triage that separates true emergencies from watch-and-wait situations, protects your veterinarians' time, and gives horse owners calm, expert guidance when they are worried.

Urgent Care Practices

When pet owners need help, speed matters. GuardianVets provides urgent care practices with a reliable veterinary emergency answering service, capturing demand outside open hours, performing expert pet triage before the day starts, and turning after-hours calls into booked visits instead of missed opportunities or lost clients.

Why GuardianVets Stands Apart as a Veterinary Answering Service

Feature

Credentialed CVTs

Veterinary triage

Practice-specific workflows

Redunancy in continuity of care

PIMS integration

Scheduling support

VCPR-conscious escalation

Revenue tracking

After-hours support

Voicemail

Generic call center

Remote veterinary

staffing

AI only

Feature

Credentialed CVTs

Veterinary triage

Practice-specific workflows

PIMS integration

Scheduling support

VCPR-conscious escalation

After-hours continuity

Generic call centre

Remote staffing

AI only

Loved by industry leaders

"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital

Loved by industry leaders

"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital

Loved by industry leaders

"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital

Loved by industry leaders

“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licensed professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”
David Chen
Riverbend Pet Care Clinic
“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licensed professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”
David Chen
Riverbend Pet Care Clinic

Loved by industry leaders

"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital

Veterinary answering service PIMS integration seamlessly in just a few steps.

GuardianVets is your 24/7 veterinary answering service, it integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all veterinary triage call outcomes back to the medical record.