The GuardianVets Difference
The GuardianVets Difference
What is good for clients is good for business.
The last thing a worried pet parent wants after hours is an answering machine or AI tool. They want a compassionate expert who can help them understand what's happening and guide them to the right level of care.
Staffed by Credentialed Veterinary Technicians
Join thousands OF veterinary professsionals trusting GuardianVets.
Join thousands OF veterinary professsionals trusting GuardianVets.
The problem with the status quo.
Voicemail is not support.
A worried parent with a sick pet will not wait until morning without guidance.
Doctor on call is not sustainable.
After hours availability burns out doctors and makes recruiting harder.
ER by default is not always the right answer.
True emergencies should move quickly. But not every after-hours concern needs an emergency visit.
Generic answering is not triage.
Answering the phone is not enough. Veterinary clients need trained people, structured triage, escalation rules, documentation, and clear next steps.
The GuardianVets difference.
GuardianVets pioneered the after-hours veterinary triage category nearly 10 years ago. Today, our live, U.S.-based Credentialed Veterinary Technicians have guided over 2.5 million pet care cases, making us the trusted leader in after-hours support.
Live Credentialed Veterinary Technicians answer every call
Live Credentialed Veterinary Technicians answer every call
CVTs only that can triage and add relief to on call DVMs
CVTs only that can triage and add relief to on call DVMs
Capture appointments that would otherwise be lost
Capture appointments that would otherwise be lost
Provide better client experience
Provide better client experience
Reduce staff burnout and on-call fatigue
Reduce staff burnout and on-call fatigue
Integrate with your PIMS and workflows
Integrate with your PIMS and workflows
Extend service beyond office hours
Extend service beyond office hours
Start every morning with a complete overnight recap
Start every morning with a complete overnight recap
Why GuardianVets stands apart.
Why GuardianVets stands apart.
Why GuardianVets stands apart.
Feature
Feature
Credentialed CVTs
Credentialed CVTs
Veterinary triage
Veterinary triage
Practice-specific workflows
Practice-specific workflows
Redunancy in continuity of care
Redunancy in continuity of care
PIMS integration
PIMS integration
Scheduling support
Scheduling support
VCPR-conscious escalation
VCPR-conscious escalation
Revenue tracking
Revenue tracking
After-hours support
After-hours support
Voicemail
Voicemail
Generic call center
Generic call center
Remote veterinary
staffing
AI only
AI only
Feature
Credentialed CVTs
Veterinary triage
Practice-specific workflows
PIMS integration
Scheduling support
VCPR-conscious escalation
After-hours continuity
Generic call centre
Remote staffing
AI only
Loved by industry leaders
"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital
Loved by industry leaders
"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital
Loved by industry leaders
"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital
Loved by industry leaders
"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
Riverbend Pet Care Clinic
"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
Glacial Ridge Veterinary Clinic
"GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."
Sarah Mitchell
Pinecrest Animal Hospital
Loved by industry leaders
“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licensed professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”
David Chen
Riverbend Pet Care Clinic
“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licensed professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”
David Chen
Riverbend Pet Care Clinic
PIMS integration easily in just a few steps.
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
This ensures continuity of care and clean handoff to your daytime team.
PIMS integration easily in just a few steps.
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
This ensures continuity of care and clean handoff to your daytime team.
PIMS integration easily in just a few steps.
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
This ensures continuity of care and clean handoff to your daytime team.
PIMS integration easily in just a few steps.
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
This ensures continuity of care and clean handoff to your daytime team.
PIMS integration easily in just a few steps.
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
This ensures continuity of care and clean handoff to your daytime team.
Frequently Asked Questions
Frequently Asked Questions
What services do you offer?
What services do you offer?
Is after-hours triage really that big of an issue?
Is after-hours triage really that big of an issue?
Does GuardianVets diagnose or provide treatment?
Does GuardianVets diagnose or provide treatment?
What kinds of hospitals does GuardianVets work with?
What kinds of hospitals does GuardianVets work with?
Covered in as few as 7 days
Real support after hours. Stronger relationships every day.
Every after-hours call is an opportunity to strengthen trust, enhance the client experience, and ensure pets receive the care they need. By providing expert guidance when it matters most, you can build lasting relationships while helping pet owners make informed decisions about their pet's care.
The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.
GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.
Covered in as few as 7 days
Real support after hours. Stronger relationships every day.
Every after-hours call is an opportunity to strengthen trust, enhance the client experience, and ensure pets receive the care they need. By providing expert guidance when it matters most, you can build lasting relationships while helping pet owners make informed decisions about their pet's care.
The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.
GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.
Covered in as few as 7 days
Real support after hours. Stronger relationships every day.
Every after-hours call is an opportunity to strengthen trust, enhance the client experience, and ensure pets receive the care they need. By providing expert guidance when it matters most, you can build lasting relationships while helping pet owners make informed decisions about their pet's care.
The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.
GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.
Covered in as few as 7 days
Real support after hours. Stronger relationships every day.
Every after-hours call is an opportunity to strengthen trust, enhance the client experience, and ensure pets receive the care they need. By providing expert guidance when it matters most, you can build lasting relationships while helping pet owners make informed decisions about their pet's care.
The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.
GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.
Covered in as few as 7 days
Real support after hours. Stronger relationships every day.
Every after-hours call is an opportunity to strengthen trust, enhance the client experience, and ensure pets receive the care they need. By providing expert guidance when it matters most, you can build lasting relationships while helping pet owners make informed decisions about their pet's care.
The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.
GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.