What is good for clients is good for business.

What is good for clients is good for business.

GuardianVets is the veterinary answering service built by veterinary professionals, not a call center, not AI, not voicemail.

GuardianVets is the veterinary answering service built by veterinary professionals, not a call center, not AI, not voicemail.

The last thing a worried pet parent wants after hours is an answering machine or AI tool. They want a compassionate expert - a live Credentialed Veterinary Technician from a trusted veterinary answering service - who can provide real veterinary triage and guide them to the right level of care.

The last thing a worried pet parent wants after hours is an answering machine or AI tool. They want a compassionate expert who can help them understand what’s happening and guide them to the right level of care.

Staffed by Credentialed Veterinary Technicians

A women talking on phone and  holding a dog

Join thousands OF veterinary professionals trusting GuardianVets.

Join thousands OF veterinary professionals trusting GuardianVets.

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The problem with the status quo.

Voicemail is not a veterinary answering service.

A worried pet parent will not wait until morning; they need live veterinary triage guidance, not a recording.

Voicemail is not support

Doctor on call is not sustainable.

After hours availability burns out doctors and makes recruiting harder.

Doctor on call is not sustainable

ER by default is not always the right answer.

True emergencies should move quickly. But not every after-hours concern needs an emergency visit.

ER by default is not always the right answer

A generic answering service is not veterinary triage.

Answering the phone is not enough. Veterinary clients need trained CVTs, structured pet triage protocols, escalation rules, documentation, and clear next steps, the kind only a true veterinary answering service can deliver.

generic  answering in not triage
generic answering is not triage
the guardian vets inside view

The GuardianVets difference.

GuardianVets pioneered the after-hours veterinary triage category nearly 10 years ago. Today, our live, U.S.-based Credentialed Veterinary Technicians have guided over 2.5 million pet care cases, making us the trusted leader in after-hours support.

Live Credentialed Veterinary Technicians answer every call, a real veterinary answering service, not AI

Live Credentialed Veterinary Technicians answer every call, a real veterinary answering service, not AI

CVTs only that can triage and add relief to on call DVMs

CVTs only that can triage and add relief to on call DVMs

Capture appointments that would otherwise be lost

Capture appointments that would otherwise be lost

Provide better client experience

Provide better client experience

Reduce staff burnout and on-call fatigue

Reduce staff burnout and on-call fatigue

Integrate with your PIMS and workflows

Integrate with your PIMS and workflows

Complete veterinary answering service PIMS integration, appointments sync automatically

Extend service beyond office hours

Extend service beyond office hours

Start every morning with a complete overnight recap

Start every morning with a complete overnight recap

Why GuardianVets Stands Apart from Generic Veterinary Answering Services

Feature

Feature

Credentialed CVTs

Credentialed CVTs

Veterinary triage

Veterinary triage

Practice-specific workflows

Practice-specific workflows

Redunancy in continuity of care

Redunancy in continuity of care

PIMS integration

PIMS integration

Scheduling support

Scheduling support

VCPR-conscious escalation

VCPR-conscious escalation

Revenue tracking

Revenue tracking

After-hours support

After-hours support

Voicemail

Voicemail

Generic call center

Generic call center

Remote veterinary

staffing

AI only

AI only

Feature

Credentialed CVTs

Veterinary triage

Practice-specific workflows

PIMS integration

Scheduling support

VCPR-conscious escalation

After-hours continuity

Generic call centre

Remote staffing

AI only

Loved by industry leaders

  • David Chen

    "Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

    David Chen

    Riverbend Pet Care Clinic

    Riverbend logo
  • Kelly schuler

    "We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."

    Kelly Schuler

    Glacial Ridge Veterinary Clinic

  • Sarah  MItchell

    "GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."

    Sarah Mitchell

    Pinecrest Animal Hospital

Loved by industry leaders

  • David Chen

    "Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

    David Chen

    Riverbend Pet Care Clinic

    Riverbend logo
  • Kelly schuler

    "We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."

    Kelly Schuler

    Glacial Ridge Veterinary Clinic

  • Sarah  MItchell

    "GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."

    Sarah Mitchell

    Pinecrest Animal Hospital

Loved by industry leaders

  • David Chen

    "Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

    David Chen

    Riverbend Pet Care Clinic

    Riverbend logo
  • Kelly schuler

    "We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."

    Kelly Schuler

    Glacial Ridge Veterinary Clinic

  • Sarah  MItchell

    "GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."

    Sarah Mitchell

    Pinecrest Animal Hospital

Loved by industry leaders

  • David Chen

    "Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

    David Chen

    Riverbend Pet Care Clinic

    Riverbend logo
  • Kelly schuler

    "We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."

    Kelly Schuler

    Glacial Ridge Veterinary Clinic

  • Sarah  MItchell

    "GuardianVets has been a reliable partner from the start — clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."

    Sarah Mitchell

    Pinecrest Animal Hospital

Loved by industry leaders

  • David Chen

    “With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licensed professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”

    David Chen

    Riverbend Pet Care Clinic

  • Kelly Schuler

    “With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licensed professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”

    David Chen

    Riverbend Pet Care Clinic

Veterinary answering service PIMS integration seamlessly in just a few steps.

GuardianVets is your 24/7 veterinary answering service, it integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all veterinary triage call outcomes back to the medical record.

  • vetspire logo
    covetrus avimark  Logo
    Idexx cornerstone logo
    Covetrus  impromed logo
    Shepherd logo
  • Vetspire logo
    Covetrus avimark logo

This ensures continuity of care and clean handoff to your daytime team.

Veterinary answering service PIMS integration seamlessly in just a few steps.

GuardianVets is your 24/7 veterinary answering service, it integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all veterinary triage call outcomes back to the medical record.

  • vetspire logo
    covetrus avimark  Logo
    Idexx cornerstone logo
    Covetrus  impromed logo
    Shepherd logo
  • Vetspire logo
    Covetrus avimark logo

This ensures continuity of care and clean handoff to your daytime team.

Veterinary answering service PIMS integration seamlessly in just a few steps.

GuardianVets is your 24/7 veterinary answering service, it integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all veterinary triage call outcomes back to the medical record.

  • vetspire logo
    covetrus avimark  Logo
    Idexx cornerstone logo
    Covetrus  impromed logo
    Shepherd logo
  • Vetspire logo
    Covetrus avimark logo

This ensures continuity of care and clean handoff to your daytime team.

Veterinary answering service PIMS integration seamlessly in just a few steps.

GuardianVets is your 24/7 veterinary answering service, it integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all veterinary triage call outcomes back to the medical record.

  • vetspire logo
    covetrus avimark  Logo
    Idexx cornerstone logo
    Covetrus  impromed logo
    Shepherd logo
  • Vetspire logo
    Covetrus avimark logo

This ensures continuity of care and clean handoff to your daytime team.

Veterinary answering service PIMS integration seamlessly in just a few steps.

GuardianVets is your 24/7 veterinary answering service, it integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all veterinary triage call outcomes back to the medical record.

  • vetspire logo
    covetrus avimark  Logo
    Idexx cornerstone logo
    Covetrus  impromed logo
    Shepherd logo
  • Vetspire logo
    Covetrus avimark logo

This ensures continuity of care and clean handoff to your daytime team.

Frequently Asked Questions

Frequently Asked Questions

What services do you offer?

What services do you offer?

Is after-hours triage really that big of an issue?

Is after-hours triage really that big of an issue?

Does GuardianVets diagnose or provide treatment?

Does GuardianVets diagnose or provide treatment?

What kinds of hospitals does GuardianVets work with?

What kinds of hospitals does GuardianVets work with?

Covered in as few as 7 days

Real veterinary after-hours answering service support. stronger client relationships every day.

Every after-hours call handled by our veterinary answering service is an opportunity to strengthen client trust, enhance the client experience, and ensure pets receive the right level of care from expert veterinary triage to next-day appointment booking.


The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.


GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.

Covered in as few as 7 days

Real veterinary after-hours answering service support. stronger client relationships every day.

Every after-hours call handled by our veterinary answering service is an opportunity to strengthen client trust, enhance the client experience, and ensure pets receive the right level of care from expert veterinary triage to next-day appointment booking.


The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.


GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.

Covered in as few as 7 days

Real veterinary after-hours answering service support. stronger client relationships every day.

Every after-hours call handled by our veterinary answering service is an opportunity to strengthen client trust, enhance the client experience, and ensure pets receive the right level of care from expert veterinary triage to next-day appointment booking.


The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.


GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.

Covered in as few as 7 days

Real veterinary after-hours answering service support. stronger client relationships every day.

Every after-hours call handled by our veterinary answering service is an opportunity to strengthen client trust, enhance the client experience, and ensure pets receive the right level of care from expert veterinary triage to next-day appointment booking.


The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.


GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.

Covered in as few as 7 days

Real veterinary after-hours answering service support. stronger client relationships every day.

Every after-hours call handled by our veterinary answering service is an opportunity to strengthen client trust, enhance the client experience, and ensure pets receive the right level of care from expert veterinary triage to next-day appointment booking.


The impact goes beyond patient care. Effective after-hours support can help capture more appointments, improve client retention, and reduce unnecessary emergency visits—benefiting both your clients and your practice.


GuardianVets can have your after-hours coverage in place in as little as 7 days. Contact us today to learn how our team can support your practice and your clients after hours.

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources

You focus on medicine,

We keep your calendar full!

Resources