GV-Virtual Front Desk
Hold Times Are
GV-Gone!
Daytime triage to help when you need an extra hand. Our tech-enabled service can provide clinics with more efficient ways of managing their operations, from scheduling appointments to handling payments.
Shhh.... We’re Giving You The Silent Front Desk Treatment.
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Virtual Extension Of Your Veterinary Team
Help create a more personalized user experience for pet owners by making it easier for them to book appointments.
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Shorter Hold Times On Phone Lines
Our Triage Team streamlines the call flow. When pet owners call in to check on their pets' health records, we'll be there to provide accurate information.
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Offload Pressure On Front Desk Staff
Save the sanity of your staff! Our team streamlines call volume so clinic staff has more time to focus on urgent on-site needs.
How Does GV-Virtual Front Desk Work?
Keep The Phone Lines Open
Clients can call in with any medical situation & reach a live veterinary professional. A GuardianVets team member evaluates the situation to determine the level of urgency.Maximize Staff Productivity
The GV-Team is able to handle all the tasks of a CSR so the clinic can focus on more urgent requests.Meeting The Demand
Our portal integration allows for easy access to patient records, & GV-Virtual Front Desk provides a convenient way for clients to contact the hospital with their queries.What Can I Do With GV-Virtual Front Desk?
Offload Calls, Stay Organized
We're here to maximize efficiency. Our virtual team member is available remotely to engage in all duties of a CSR, at a fraction of the cost!
More Appointments
Expand the capacity of your clinic with GV-Virtual Front Desk. Avoid lost client revenue from missed appointment requests.
Expand Your Practice
Staff up quickly & easily to meet client demand. Our product reduces the strain on your front office team while satisfying customer needs.
