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Focus on the patients and clients in front of you

GuardianVets Call Intercept helps you manage overflow calls on your terms—whether you're short-staffed, in a team meeting, or simply need extra support. Let your team focus on patients, while we handle the phones.

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Trusted by thousands of veterinary professionals

No more missed calls or endless voicemails

GuardianVets Call Intercept ensures your clients are always heard. Our team handles overflow calls promptly, providing the guidance your clients need and the reassurance that their pets are in capable hands. Meanwhile, your team gets the relief they need to focus on in-clinic tasks.

Support when it matters most

No trade-offs between patient care and client calls—our team steps in to manage the phones, so your staff can stay focused on delivering exceptional in-clinic care. Clients get timely, professional service, and your practice runs more smoothly.

More than just answering the phone

From scheduling to triaging concerns, answering client questions, and processing prescription refill requests, GuardianVets is an extension of your team. We help keep your practice efficient and your clients happy, even during the busiest times.

Real Results: Happier Clients, Smoother Operations

4864 admin calls answered

- Emergency Practice, Brook Farm, NY

$273,000 in
revenue

- General Practice, Galena, IL

826 hours of talk
time saved

- Speciality Practice, Centerville, TX

Why Choose GuardianVets

  • Seamless Integration: We follow your protocols and work with your practice’s existing software to ensure continuity of care and communication notes.
  • Credentialed Expertise: Calls are handled by highly trained veterinary technicians who are well-versed in veterinary care.
  • Client Loyalty: Keep your clients connected to your practice with timely, professional support, day or night.
  • Team Relief: Allow your in-house team to focus on in-clinic tasks without the distraction of phone calls.
  • Comprehensive Support: From scheduling appointments to processing refill requests and triaging concerns, we’re here to help.