Made possible by Petfinder Pro
Made possible by Petfinder Pro
Your Petfinder Pro membership now gives you access to after-hours veterinary support.
Your Petfinder Pro membership now gives you access to after-hours veterinary support.
As a valued Petfinder Pro member, shelters and rescues have exclusive access to GuardianVets, the leading provider of after-hours veterinary triage. Through this benefit, your staff and foster families can connect with experienced Credentialed Veterinary Technicians for trusted guidance and support after hours.
Escalates to your
team when needed
Escalates to your
team when needed
Escalates to your
team when needed
After Hours Triage
After Hours Triage
After Hours Triage
Nights, weekends and holiday support
Credentialed Veterinary Technicians
Credentialed Veterinary Technicians
Credentialed Veterinary Technicians
After-hours support for the pets in your care.
After-hours support for the pets in your care.
Questions about medications, behavior changes, recovery, feeding, or unexpected symptoms often happen after hours. GuardianVets ensures overnight staff and fosters families have access to Credentialed Veterinary Technicians who can provide guidance and direct them to what level of care is needed in the moment.
Questions about medications, behavior changes, recovery, feeding, or unexpected symptoms often happen after hours. GuardianVets ensures overnight staff and fosters families have access to Credentialed Veterinary Technicians who can provide guidance and direct them to what level of care is needed in the moment.
Foster families are unsure what needs urgent care.
Understand whether a concern is non-urgent and can safely wait until normal business hours.
Questions about symptoms, medications, and pet health continue after closing hours.
Staff and managers get after hours texts and calls.
Questions from fosters and overnight staff continue long after closing, adding pressure to a team that is already stretched.
Clear next steps when your team needs support.
Clear next steps when your
team needs support
GuardianVets helps foster families, shelters, and rescue teams (whether or not they have a physical location), understand whether a health concern can wait, should be monitored, requires follow-up, or needs urgent escalation.
Reach experienced professional after-hours
An experience CVT answers calls after-hours including nights, weekends and holidays
Receive guidance on best care
Ability to assess the pets needs and see medical records for best guidance
Escalate or set up follow up
Follow set protocols for emergency escalation
Provide full documentation
Document and provide details notes directly back to PIMS along with nightly recap report
Reach experienced professional after-hours
An experience CVT answers calls after-hours including nights, weekends and holidays
Receive guidance on best care
Ability to assess the pets needs and see medical records for best guidance
Escalate or set up follow up
Follow set protocols for emergency escalation
Should shelter leadership be notified?
Document and provide details notes directly back to PIMS along with nightly recap report
What should be documented for follow up?
Capture important details and observations so nothing gets missed during the next shift.
Reduce uncertainty after hours, weekends, and holidays.
Reduce after
hours uncertainty without
adding staff
Reduce after hours uncertainty
without adding staff
Before
Foster families guess what to do.
Staff get interrupted after hours.
Managers field late night questions.
Urgency is uncertain
Cases are not documented
After
Foster families get guidance
Peace of mind that the pets in care have access to experts
Your team receives clear summaries.
Cases are prioritized appropriately
Care notes can be added to pet adoption files
Before
Foster families guess what to do.
Staff get interrupted after hours.
Managers field late night questions.
Urgency is uncertain
Cases are not documented
After
Foster families get guidance
Peace of mind that the pets in care have access to experts
Your team receives clear summaries.
Cases are prioritized appropriately
Care notes can be added to pet adoption files
Before
Before
Fosters guess what to do.
Staff get interrupted after hours.
Managers field late night questions.
Urgent cases are not always clear.
Follow up notes are scattered.
After
After
Fosters get guidance.
Staff stay focused.
Your team receives clear summaries.
Urgent cases are escalated.
Pets get the right next step.
Simple for shelters and
rescues.
Easy for foster families.
Activate your Petfinder Pro benefit
01
Set up your shelter and rescue profile, emergency instructions, escalation rules, and after hours contacts.
Personalized Onboarding
02
Invite your staff and foster families
03
Questions are triaged
04
Your team gets the summary
05
Shelter setup
Active your shelter benefit
Emergency contacts
After-hours coverage confirmed
Escalation rules
Triage & escalation set
Foster directory
48 foster families added
After-hours coverage
24/7 veterinary support active
Simple for shelters and
rescues.
Easy for foster families.
Activate your Petfinder Pro benefit
01
Set up your shelter and rescue profile, emergency instructions, escalation rules, and after hours contacts.
Personalized onboarding
Built by the GuardianVets team
Platform created
Your workspace is configured
Workflows customized
Matched to your processes
Escalation preferences
Set to your team’s rules
Ready to go live
Reviewed with your team
Personalized Onboarding
02
Invite your staff and foster families
03
Questions are triaged
04
Your team gets the summary
05
Simple for shelters and
rescues.
Easy for foster families.
Activate your Petfinder Pro benefit
01
Set up your shelter and rescue profile, emergency instructions, escalation rules, and after hours contacts.
Personalized Onboarding
02
Invite your staff and foster families
03
Questions are triaged
04
Your team gets the summary
05
Shelter setup
Active your shelter benefit
Emergency contacts
After-hours coverage confirmed
Escalation rules
Triage & escalation set
Foster directory
48 foster families added
After-hours coverage
24/7 veterinary support active
PIMS Integration
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
This ensures continuity of care and clean handoff to your daytime team.
Simple pricing
based on shelter size.
Simple pricing
based on shelter size.
Petfinder Feeding Partners receive
up to 63% off standard pricing.
Pricing is based on annual adoptions and
partner type
Petfinder Exclusive Feeding Partners
Petfinder Pro
Feeding Partners
Petfinder Pro
Who is GetVet
GetVet is an easy-to-use app that helps connect new pet parents with trusted veterinarians in their local community.
By simplifying the search for veterinary care, GetVet makes it easier to establish a lifelong healthcare relationship for newly adopted pets.
GetVet also provides added value through exclusive offers, including a free first wellness visit, helping new pet parents get started on the right paw and ensuring their pets receive the care they need from day one.
Who is GetVet
GetVet is an easy-to-use app that helps connect new pet parents with trusted veterinarians in their local community.
By simplifying the search for veterinary care, GetVet makes it easier to establish a lifelong healthcare relationship for newly adopted pets.
GetVet also provides added value through exclusive offers, including a free first wellness visit, helping new pet parents get started on the right paw and ensuring their pets receive the care they need from day one.
Give your staff and foster families a trusted place to turn after hours.
Give your staff and foster families a trusted place to turn after hours.
Activate your Petfinder Pro shelter benefit and make sure no one is left guessing when questions and concerns come up after hours.
Activate your Petfinder Pro shelter benefit and make sure no one is left guessing when questions and concerns come up after hours.
Frequently
asked questions.
What is GuardianVets?
Answer
Who can use it?
Answer
Is this for emergencies?
Answer
Does GuardianVets replace our veterinarian?
Answer
What does our shelter and rescue receive?
Answer
You work hard all day.
GuardianVets makes your nights a little more
peaceful.
You work hard all day.
GuardianVets makes your nights a little more
peaceful.
*GuardianVets services cover after hours, weekends, and holidays.
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