A note from our team
Every veterinary hospital is different. Our upcoming conversation will focus specifically on your workflow, your after-hours challenges, and your goals — not a generic pitch.
We’d like to share a quick overview beforehand, so you can get the most value from our time together.
Looking forward to meeting you.
— The GuardianVets team
A working conversation about your hospital — not a sales script. Here’s the agenda.
01
Understand your current workflow
How calls move through your practice today, from first ring to follow-up.
02
Identify opportunities
Where after-hours gaps may be costing you appointments, revenue, and sleep.
03
See GuardianVets in action
A live look at triage, documentation, and how everything syncs with your PIMS.
04
Answer your questions
Anything about protocols, onboarding, or whether we’re the right fit for your hospital.
After-hours cases managed by credentialed veterinary technicians
Of after-hours cases come from new or non-current clients
Of weekly administrative time recovered by your team
Of current clients take another action instead of waiting for a call back
Of new clients won’t simply call back if no one answers
Credentialed veterinary professionals, always on when you’re closed
Sources: internal data normalized over client base; survey of 9,700+ pet parents.
We surveyed over 9,700 pet parents. Most don’t wait — they take another action.
CURRENT CLIENTS OF THE PRACTICE
would take another action
would call back later
NEW / NOT-CURRENT CLIENTS OF THE PRACTICE
would take another action
would call back later
Best-in class CVTs
Every GuardianVets Credentialed Veterinary Technician has a minimum of 3–5 years of clinical experience, completes extensive team training, and is selected for their sound judgment and commitment to delivering compassionate after-hours care.
Intensive clinical training
Every CVT completes structured training before supporting practices, including triage protocols, client communication, escalation workflows, documentation standards, and practice-specific call handling.
Ongoing support and oversight
Training doesn't stop after onboarding. GuardianVets provides ongoing clinical education, performance coaching, protocol updates, and quality reviews to ensure every CVT remains aligned with best practices and your hospital's unique workflows.
Real veterinary professionals
Every GuardianVets triage call is handled by a real, U.S.-based Credentialed Veterinary Technician with a minimum of 3–5 years of hands-on clinical experience. That means pet owners are guided by experts.
Our streamlined onboarding can have your practice fully supported in as little as 7 days — with every call managed according to your workflows and escalation guidelines.
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Covered in as few as 7 days
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We analyze your call and patient data to identify demand patterns, measure triage outcomes, uncover gaps in after-hours coverage, and reveal opportunities — so coverage aligns with your business goals from day one.
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Frequently asked questions
How does GuardianVets work?
Who answers the calls?
Can workflows be customized?
How long does implementation take?
Do you integrate with our PIMS?
What kinds of hospitals do you support?
No preparation needed on your side — just bring your questions. We’ll take care of the rest.
Need anything before then?
Reach out anytime — just reply to your demo confirmation email.
DURING OUR CONVERSATION
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Your current workflow
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Opportunities for improvement
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Questions specific to your hospital
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Next steps, if GuardianVets is the right fit