GV-V.E.T.
Cutting-Edge Triage for Emergency Hospitals
You’ve never been busier. Manage incoming patients with GV's 24/7 virtual triage team of credentialed veterinary professionals. We sort callers to appropriate care based on your capabilities, wait times, and preferences.
Ready for Any Crisis
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Dedicated Triage Support
GV-V.E.T. offers 24/7 triage support. Our expert team manages the flow of cases so your team can concentrate on what counts: seeing patients.
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Ditch the Hold Times
No more phones ringing off the hook. GV-V.E.T. keeps things moving quickly and smoothly while increasing your hospital’s capacity for handling calls.
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Faster Communication
Real-time updates so we know instantly when you’re at capacity and when you have space.
How Does GV Virtual Emergency Triage work?
24/7 Triage
GV-V.E.T. is a combination of our daytime & overnight triage service, supercharged for your emergency hospital. GV’s CSRs & credentialed veterinary technicians manage your call flow so your team can focus on what’s happening in-house.Experienced Professionals On-Call
Clients can call in with any medical situation and reach a credentialed veterinary professional. The GuardianVets CVT triages the case and directs the caller accordingly.Team Players
A GuardianVets team member will coordinate patient inflow based on urgency and capacity, and post incoming patient information on a virtual whiteboard or communication channel of your choice.What Can I Do With GV-Virtual Emergency Triage?
Boost Productivity
GuardianVets handles triage so your DVMs & CVTs can focus on new arrivals and hospitalized patients.
Plan Ahead
The GV-Triage Team will screen patients over the phone & gather history before they arrive. Less time wasted, more capacity for patients.
Prioritize Need
Our team of credentialed CVTs will facilitate the appointment request if there is an urgent need.
